FRIDA SOVA
FRIDA SOVA · Smart Operations Virtual Agent

The Agentic War Room
for autonomous ops.

A unified operations center where Ops, SRE, and DevOps teams direct autonomous agents to investigate incidents, execute remediations, and identify automation opportunities — all from a single point of control.

Built for the way
ops teams actually work.

SOVA gives Ops, SRE, and DevOps teams a platform built around three capabilities that matter in the moment: a War Room for agent collaboration, persistent Investigations, and Autonomous Agents that act within defined policy bounds.

Agentic War Room

Multiple agents. One investigation. Full control.

The Agentic War Room is your central command for any incident. Specialized agents collaborate in real time — gathering evidence, correlating signals, and proposing actions — while your team directs the response.

sova
war-roomINC-4821 opened · 3 agents assigned
agent-1triage-agent root cause: DB pool (100/100)
agent-2impact-agent 3 downstream services affected
agent-3remediation-agent plan ready · awaiting approval
Investigations

Persistent memory for every incident.

Every investigation is saved — conversation history, evidence gathered, actions taken, and outcomes. Your team picks up exactly where they left off, and every past incident becomes context for the next one.

sova
historyINC-4821 resolved 3h 12m · 14 actions
recallsimilar incident: INC-3214 2 weeks ago
contextsame root cause · same service · pattern detected
suggestautomation opportunity identified → review
Autonomous Agents

Agents that investigate, decide, and act.

SOVA agents operate autonomously within the bounds your team defines — executing safe remediations without waiting for approval, and escalating only the decisions that require human judgment.

sova
policyauto-remediate if severity < P2 and risk < low
execscale replicas 3 → 6 ✓ executed automatically
gaterestart DB pool · exceeds policy → escalated
resultp99 restored 312ms INC-4821 closed ↓ 96%

One War Room.
Every agent in the room.

Your team stays in command. Agents do the heavy lifting — gathering evidence, drafting plans, and executing safe actions — while humans approve what matters.

01

Incident opens a War Room

An alert arrives from Datadog, New Relic, or your OTel pipeline. SOVA opens a War Room and assigns specialized agents to the investigation automatically.

02

Agents collaborate on evidence

The triage agent identifies root cause. The impact agent maps blast radius. The remediation agent drafts a plan. All in parallel, all in the same War Room.

03

Your team directs the response

Safe actions execute automatically within policy. Anything beyond defined bounds surfaces for human approval. You stay in control of what matters.

04

Investigation persists

Every action, finding, and decision is saved. Closed incidents become context for future ones. Recurring patterns surface as automation opportunities.

Human approval gates are always enforced before any destructive or production-critical action. Agents never bypass them.

Every signal
feeds the War Room.

SOVA connects to your existing stack — alerts flow in, actions flow back out. No new dashboards, no manual wiring, no context switching.

Ticketing

Jira · ServiceNow

Observability

Datadog · New Relic · OpenTelemetry

Communication

Slack · Microsoft Teams

Ticketing
Jira
ServiceNow
Observability
Datadog
New Relic
OpenTelemetry
Communication
Slack
Microsoft Teams

All integrations are bidirectional — the War Room reads alerts and writes back status updates, investigation notes, and remediation logs.

JiraServiceNowDatadogNew RelicOpenTelemetrySlackMicrosoft Teams

From War Room
to full autonomy.

SOVA is built in stages — each one delivering real value immediately, each one laying the foundation for the next. Stage 1 is available now.

Stage 1Available now

Agentic War Room

  • War Room with multi-agent collaboration
  • Persistent investigations and conversation history
  • Unified operations interface for Ops, SRE, and DevOps
  • Orchestrated agent execution from a single platform
Stage 2Next

Automation Intelligence

  • Automatic identification of automation opportunities
  • Operational recommendations from historical memory
  • Team knowledge and past incidents as context for agents
Stage 3Planned

Event-Driven Operations

  • Automations triggered by events, alerts, and conditions
  • Scheduled execution of operational workflows
  • Condition-based agent activation without human intervention
Stage 4Vision

Autonomous Operations

  • End-to-end autonomous investigation and remediation
  • Agents that decide and act with minimal human input
  • Operations that are assisted, then operated, by agents

Your War Room is ready.

Give your Ops, SRE, and DevOps teams a single point of control — where agents investigate, collaborate, and act while humans stay in command of every critical decision.

Get started